Quick Safe and secure online Homebrew shopping all Telephone orders are welcome
Tel..... 01472 343435 Email: Sales@homebrewcentregy.com
The Home Brew Centre Ltd -- Company Reg no 6631493
Please note we can not accept orders to BFPO addresses
You Can order your homebrew products by Phone,or Online
Orders Are Sent via Fedex and also Royal Mail. Maximum package weight for the delivery cost you pay is up to 20kg (afterwards there are extra charge's per kilo)
For a limited time we are offering FREE delivery on any orders over £65.00
with a weight of up to 25kg (this offer is for internet orders only)
Zone A + B up to 20 kilos £6.95 Additional price per kilo 25p
Zone C up to 10 kilos £12.95 Additional price per kilo 50p
Zone D up to 10 kilos £15.55 Additional price per kilo 50p
Zone E up to 10 kilos £15.60 up to 20 kilos £20.60 Additional price per kilo 56p
Zone D Scilly Isles up to 10 kilos £15.55 Additional price per kilo 50p
Zone F up to 10 kilos £29.45 Additional price per kilo 65p
Europe - France up to 10 kilos £20.70 up to 20 kilos £23.00 up to 30 kilos £25.30
Prices Are Subject To Change Without Notice
Company Information
The Homebrew Centre Ltd
250 Freeman Street Grimsby DN32 9DR
The minimum Order Value is £10.00 excluding delivery charge
No Deliveries are made on weekends & bank holidays.
Orders weighing 1kg and under will be sent Royal Mail 1st class prices vary depending on weight
All internet orders will automatically receive a receipt for there goods ordered by email and also be sent an email when your order is despatched.Telephone orders will only be sent a payment receipt.
We Aim To Despatch Orders The Same Day But Please Allow up to
7 /10 working Days for despatch.
Due to the busy seasons please allow extra days for delivery
This does not include Bank Holidays & Public Holidays
PLEASE CHECK BEFORE YOU SIGN FOR YOUR PARCELS HOW MANY
PARCELS YOU ARE SIGNING FOR AND HOW MANY YOU SHOULD BE RECEIVING
Items in basket
Total price
Track your order
Just type in your email address & order ref :
Press track and this will tell you the status of your order
Should a parcel be returned due to non-delivery you will be liable for all reshipping costs.
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Packaging
We Use Recycled Packaging For All Items We Send Out To Keep The Cost Down On Our Products
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Breakable Items Are Sent At Your Own Risk
We Package Breakables As Best We Can These Are Sent At The Risk Of The Customer
If Any Damage Occurs We Will Not Be Liable As These Products Are Not Insured.We do not refund any money or replace any glass items if they are damaged.
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Out of Stock Items
Occasionally items go out of stock between you placing your order and us shipping it.
If this happens we will notify you of the delay.
If any problems arise with your order we will first try and contact you by telephone
(as emails are not always accepted)
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Complaints & Returns Procedure
If you have any complaints please contact us by phone or e-mail and we will
endeavour to sort out your problem, fairly and confidentially
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In the very unlikely event that the goods are damaged, or faulty,
please contact us within within 24 hrs of receipt. Where it is possible we would require the faulty or damaged items to be returned back to The Homebrew Centre Grimsby .Then they will be either replaced free of charge or a refund given please allow up to 7 working days for this. If we are not notified within 24 hours of any problems with your order then we are unable to place a claim with our carriers and will not be able to replace the goods.
If you believe any items are missing from your order, please contact us within 3 working days of receiving your order and we will look into the matter and despatch any missing items. If you do not contact us within 3 days of receiving your order it will be deemed that the sale has been completed to the satisfaction of all parties.
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Canceled Orders
Should to cancel your order
We will issue a refund ASAP for your order in full, but we can not refund the processing fee as there is a small fee charged to process orders by Credit card operators and Paypal.
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Unwanted Orders
Should you order goods in error, or decide that you do not want the items you have ordered, they may be returned, at your expense, within 7 working days of the goods being delivered and signed for. written notice can be given to
Home Brew Centre
250 Freeman Street Grimsby
N.E. lincs, DN32 9DR.
OR Telephone 01472 343435
Goods must be returned, unused, at your expense and be appropriately packaged.
Please get proof of posting and ensure that there is adequate insurance against
loss or damage. Payment for the goods will be refunded,
less the original postage charges
and also any discount that is given, within 30 days of the goods being received.
This does not affect your statutory rights.
We accept no liability for loss or damage during return transit.
Should any item have been opened or used, they will not be eligible for a refund
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Privacy Policy
the details we collect are confidential.
The personal information that we may collect will be
Your name, Address, Phone number,E-mail address,Card Details
and any additional delivery information you may provide when placing an order.
We will not pass your details onto any third party
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